Shipping & Returns & CO2 Offset
1. How long will it take to receive my order and how much is it going to cost?
We do our best to get your cases to you as fast AND as sustainably as possible! Please note, all shipping times are estimates only provided to us by our delivery partners, DHL Express, and Correos. Shipping times are subject to many variables such as volume (think Christmas), weather (think snow or hurricanes) and human error (think mis-scans or lost packages) and we try our best to give you accurate times! ????
All orders need 1-3 days for being procesed.
Spain:
Free Shipping: 4-7 business days (after 1-3 day processing time).
Express (recommended): 2-3 business days (after 1-3 day processing time) + 2€.
* Average volume of CO2 emitted and offset on this route: 53 g
United Kingdom:
Free Shipping: 7 to 12 business days (after 1-3 day processing time).
Express (recommended): 3-5 business days (after 1-3 day processing time)+ 6£.
Customs cost, if requested, is not included.
* Average volume of CO2 emitted and offset on this route: 125 g
Europe zone 1: Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands, Portugal, Vatican:
Free Shipping: 7 to 12 business days (after 1-3 day processing time)
Express (recommended): 3-5 business days (after 1-3 day processing time) + 4€* Average volume of CO2 emitted and offset on this route: 125 g
Europe zone 2: Austria, Denmark, Finland, Greece, Sweden
Free Shipping: 7 to 12 business days (after 1-3 day processing time)
Express (recommended): 3-5 business days (after 1-3 day processing time) + 5€* Average volume of CO2 emitted and offset on this route: 125 g
Europe zone 3: All the rest of European Regions
Free Shipping: 7 to 12 business days (after 1-3 day processing time)
* Sorry, we do not offer free shipping for this zone.
* Average volume of CO2 emitted and offset on this route: 125 g
America
Express (recommended): 5-8 business days (after 1-3 day processing time) + 9$
* Sorry, we do not offer free shipping for this zone.
* Customs cost, if requested, is not included.
* Average volume of CO2 emitted and offset on this route: 540 g
Asia, Africa & Oceania
Express (recommended): 5-8 business days (after 1-3 day processing time) + 9€
* Sorry, we do not offer free shipping for this zone.
* Customs cost, if requested, is not included.
* Average volume of CO2 emitted and offset on this route: 540 g
2. How can I return a POPSICASE?
If you recieve POPSICASE and you are not satisfied (it never happens ;), do not worry. Just write to us, tell us your concerns, and return the product. We will instantly refund your purchase.
3. What about CO2 Offset of the shipping?
At POPSICASE we want to minimize our ecological footprint and that’s why we bet for compensation CO2 emissions. But how we do it? By investing in a reforestation project in Perú to capture all the CO2 we have generated during the manufacturing process. Read about it here!